Policies and Disclaimer

Legal Disclaimer

The services provided by Andrea Neville LLC are for personal insight only. They are not a substitute for professional medical, legal, financial, or psychological advice, diagnosis, or treatment. Clients are encouraged to seek the appropriate licensed professionals for such matters.

Andrea Neville LLC does not provide readings to determine the thoughts, feelings, or actions of any individual other than the client receiving the reading. Additionally, readings or healing sessions for individuals under the age of 18 require the explicit consent of a parent or legal guardian.

While readings aim to provide clarity and guidance, no guarantees can be made regarding their accuracy or outcomes. The information provided during sessions is not legally binding, and Andrea Neville LLC is not responsible for any actions or decisions made by the client based on the reading. Clients retain full responsibility for their choices and actions.

Cancellation and Refund Policy

By scheduling an appointment with Andrea Neville LLC, you acknowledge and agree to the following:

  • Clients may reschedule or cancel appointments more than 24 hours in advance by using the Change/Cancel appointment link in the confirmation email.

  • Due to payment processing policies, refunds will be issued minus any non-refundable processing fees.

  • Cancellations made within 24 hours of the scheduled appointment are non-refundable.

  • No-shows and late arrivals exceeding 10 minutes are considered forfeited appointments and will not be rescheduled or refunded.

  • All refunds and exceptions are granted solely at the discretion of Andrea Neville LLC.

If you need to make a last-minute change to your appointment, please contact Andrea Neville LLC directly.